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Dose tracking in the PeptIQ app, and a provider console for the clinic that assigned the protocol.

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Home/Help Center
Help Center homeGetting started hub
Getting Started
  • Welcome to PeptIQ
  • Download & install
  • Create your account
  • How tracking, protocols, and dosing work
  • Your first-week checklist
  • Getting started FAQ
Tracking & Logging
  • Add your first peptide
  • Log your first dose
  • Injection site rotation
  • Manage vials & stock
  • Import past doses from CSV
Protocols & Schedules
  • Create a protocol
  • Smart reminders & notifications
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  • Feature tour: what’s in the app
  • Reconstitution calculator
  • Half-life tracker
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  • Fix notifications
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  • For providers: learn the patient app

Need a human?

[email protected]

Contact support →
Browse all topics
Help Center homeGetting started hub
Getting Started
  • Welcome to PeptIQ
  • Download & install
  • Create your account
  • How tracking, protocols, and dosing work
  • Your first-week checklist
  • Getting started FAQ
Tracking & Logging
  • Add your first peptide
  • Log your first dose
  • Injection site rotation
  • Manage vials & stock
  • Import past doses from CSV
Protocols & Schedules
  • Create a protocol
  • Smart reminders & notifications
Tools & Calculators
  • Feature tour: what’s in the app
  • Reconstitution calculator
  • Half-life tracker
  • Labs & health overlays
  • Connect Oura and WHOOP
AI Features
  • AI Companion
  • AI Vial Scanner
  • AI Protocol Builder & Audit
  • Connect your AI with MCP / API access
Account & Billing
  • Subscriptions & Premium
  • Cloud sync & backup
Privacy & Security
  • Privacy & your data
Troubleshooting
  • Fix notifications
  • Data missing after an update
  • Contact support
For providers
  • For providers: learn the patient app

Need a human?

[email protected]

Contact support →
Help Center/Troubleshooting/Fix notifications

Troubleshooting

Fix notifications

Checklist when dose reminders aren’t firing on iOS or Android.

3 min read

iOS

  1. 1Open Settings → PeptIQ → Notifications and allow Alerts.
  2. 2Disable Focus / Do Not Disturb exceptions if they silence PeptIQ.
  3. 3Open the protocol and confirm reminders are enabled inside the app.
  4. 4Force-quit PeptIQ and reopen, then create a short test reminder if available.

Android

  1. 1Settings → Apps → PeptIQ → Notifications — enable all relevant channels.
  2. 2Disable battery optimizations that kill background work for PeptIQ.
  3. 3Confirm the protocol reminder toggle is on in-app.

Still stuck?

Email [email protected] with your device model, OS version, and a screenshot of notification settings — we’ll help.

Related articles

  • Smart reminders & notifications

    Enable per-protocol reminders and fix notification permissions.

Still stuck?

Email [email protected] or read Contact support.